Online Merchandise Return Policy
If you are not satisfied with your purchase, you can return the product and get a refund (Excludes: Digital Merchandise Gift Cards or final sale items). Please note that return shipping label fees will be the responsibility of the customer.
To request a return, please send emails to firstname.lastname@example.org with the Subject line as: Kung Fu Tea Online Merchandise Return
Any product you return must be in the same condition you received it and in its original packaging. You have 15 days to return your purchase.
What if my return is past the 15 days?
Any return requests beyond the 15 days from the delivery date are ineligible for return and will be automatically shipped back to the customer upon receipt at our warehouse.
When will I get my refund?
After receiving returned merchandise and passing warehouse inspection, refunds begin processing immediately to your bank account. The refund will appear in your account in 5 to 10 business days.